Question edited for clarity.This phone system has two features.Answerphone system which records messages to the unit.andVoice Mail System which is an extended (often paid) service from your telephone provider.Sometimes a glitch at the Telcom will remove your Voice Mail. You will need to phone their customer service number and ask why they stopped the service you previously enjoyed? They will be able to put it back in place.Page 32 refers
https://cdn-media.vtechphones.com/products/CS/CS6929/CS6929-X_WEBCIB_V3_20160224.pdfRetrieve voicemail from telephone service Voicemail is a feature available from most telephone service providers. It may be included with your telephone service, or may be optional. Fees may apply. Retrieve voicemail When you received a voicemail, the handset displays New voicemail and . To retrieve, you typically dial an access number provided by your telephone service provider, and then enter a security code. Contact your telephone service provider for instructions on how to configure the voicemail settings and listen to messages. NOTE After you have listened to all new voicemail messages, the indicators on the handset turn off automatically. Set your voicemail number You can save your access number on each handset for easy access to your voicemail. After you saved the voicemail number, you can press and hold to retrieve voicemail. Press MENU when the handset is not in use. Press or to choose Settings, and then press SELECT. Press or to choose Voicemail #, and then press SELECT. Use the dialing keys to enter the voicemail number (up to 30 digits). Press SELECT to save. You hear a confirmation tone. • 1. 2. 3. 4. 5. 33 Turn off the new voicemail indicators If you have retrieved your voicemail while away from home, and the handset still displays the new voicemail indicators, use this feature to turn off the indicators. NOTE This feature turns off the indicators only, it does not delete your voicemail messages. Press MENU when the handset is not in use. Press or to choose Settings, and then press SELECT. Press or to choose Clr voicemail, and then press SELECT. You hear a confirmation tone...
