It doesn´t start. It just shows the beginning screen that says SanDisk and then other that says Sansa Raphsody then a white screen and all start over again. It get corrupted since it showed all files with strange names and then I formated the unit, but it is the same I ran the device recovery setup and the same After ran the firmware updater but the same I even formatted the unit that appears when u gei into recovery mode but it's the same nothing seems to happend. It has only a text file that contains the version.
Try resetting the unit. press down on the power/menu button for 15 seconds, and when the pinwheel turns off, wait ten seconds, the turn it on with the HOLD icon in place, and push and hold the record button while it turns on. this will usually bring you to the recovry mode. then you must plug your sandisk onto you rcomputer, and wait for it to tell you when to unplug it. I f this does not work, go to the store that you got it from, and tell them. They will usually happily replace it, but if they don't, then call sandisk, press four for MP3 SUPPORT, and talk to them about it.
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