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Posted on Mar 18, 2009
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Puk code needed

I keep getting message puk code invalid, what are my options

2 Answers

Quickfx PC Repair

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  • Master 846 Answers
  • Posted on Mar 18, 2009
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The PUK code is a phone code you need to unlock it. Unfortunately the only way to get this is by calling the service provider of the phone.
IF they can't provide it, you may have to get it from Samsung.

Hope this helps, thank you for stopping by Fixya!

  • Quickfx PC Repair Mar 18, 2009

    Yes correction, PUK is an unlock code needed when the wrong one is entered to many times and locks the SIM card.

    PIN UnlocK Code

    PUK is the code required to unlock a GSM SIM
    card that has disabled itself after an incorrect PIN code was entered
    three times in a row.


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  • Expert 544 Answers
  • Posted on Mar 18, 2009
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HI,

PUK means "personal unlocking key" .

The PUK code is asked if you enter a wrong pin 3 times.

You need to call your phone service company, they can retrieve the puk code from a database

for free.

In your case you need to contact your SIM card phone provider technical support to unlock the SIM.


The PIN and PUK are related to the SIM card, not to the phone.

If you replace the SIM card with a different one, then the phone should not ask for the PUK anymore.

thank you,

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