Problem with camera

* All PC Drivers are in Zip format . Therfore , if you do not have Zip software yet , please download & install WinZip before installing the device driver .

Instruction on How to download and install the driver properly : 1) copy and paste this link to browser: http://www.a4tech.com/ennew/driver/CameraA.zip
2 ) Save it somewhere where you will remember after download . We recommend that you save it on your desktop , so it will be easy to find .
3 ) After successfully downloading the driver , do not open the driver file until you make sure the following has completed : ***REMOVE / UNINSTALL any original mouse driver from the PC . ( If you forgot to do this part , your driver may not be able to install correctly and successfully later )
4 ) After the original mouse driver has been removed , open the downloaded file .
5 ) Follow the on-screen instructions .
6 ) When it's successfully installed , please restart your computer .
7 ) After you have restarted the computer , plug the webcam into your computer and it will automatically recognize the new hardware.
hope this helps