HP DeskJet F380 All-In-One Printer Logo
Posted on Sep 13, 2007

Printer problems telling me the staus of the printer is offline when it's not

  • 1 more comment 
  • Anonymous Jul 07, 2008

    printer from offline to online

  • Anonymous Oct 22, 2008

    printer offline windows vista

  • Anonymous Mar 04, 2009

    what about for mac leopard 10.5.6?


    Have similar problem with officejet 9100 which is connected over network via usb hub. Can print form the Pc in the office but not the macs??

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2 Answers

A

Anonymous

This was no help whatsoever. Where is info re Vista?????

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  • Contributor 24 Answers
  • Posted on Sep 25, 2007
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Microsoft Windows XP Click Start and then click Printers and Faxes to open the Printers folder. Locate and double-click the Printer icon (not the fax icon if one is present) for the HP All-in-One. A window opens with a list of print tasks currently assigned to the printer. Highlight the first document in the list and click Printer . If Pause Printing or Use Printer Offline are checked, click to remove the check mark. If the page does not print, click Document and then click Restart . Microsoft Windows 98, Me, and 2000 Click Start , click Settings , and then click Printers to open the Printers folder. Locate and double-click the Print er icon (not the fax icon if one is present) for the all-in-one. A window opens with a list of print tasks currently assigned to the printer. Use the following steps to fix the stalled all-in-one. Step one: Restart the computer Click Start . Click Shut Down . Click Restart or select Restart from the drop-down menu, if available. Click OK . Check the print queue once the machine has restarted. If this step did resolve the issue, you do not need to continue to the next step. If this step did not resolve the issue, continue on to the next step. Step two: Restart the Print Spooler service Open Administrative Tools . For Windows 2000: Click Start . Click Settings . Click Control Panel . Double-click Administrative Tools . For Windows XP: Click Start . Click Control Panel . Click Performance and Maintenance . Click Administrative Tools Double-click Services . Click Print Spooler . Click Stop to stop the service. Click Start to restart the service. Click OK . Restart the computer.

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