Error same 80710102 server connection DNS error when connecting with my PS3

If you receive an eight digit 800 series error code, there may be a few solutions.

Update the System Software.

Visit Playstation 3 System Software Update to download and install the most recent version.

To check what version of the System Software is currently installed on your PLAYSTATION 3:

1. From the XMB home menu, go to (Settings) > (System Settings) > [System Information].

2. The system will display the System Software version number.


Power-Cycle all Network Equipment

Power-cycle means to turn the networking devices OFF (i.e., unplug it from the power source), and then to turn it back ON after a set period of time. This will allow the network devices to refresh its settings.

Please power-cycle ALL of your network equipment, including any wireless access points, routers, Voice Over IP (VOIP) modems, and broadband modems for two (2) full minutes. After 2 minutes, you can turn on (or plug in) your equipment.


Check Your Enviroment

• Make sure to allow adequate ventilation to flow from the PLAYSTATION 3's vents (i.e., avoid obstructing the vents with long/shaggy carpet, inadequate airflow from cramped entertainment cabinet setups, etc.).
  
  
• Make sure to keep the PLAYSTATION 3 away from excessive dust, smoke, steam, extreme temperatures, humidity, or direct sunlight.
  
  
• See the PLAYSTATION 3 system Safety and Support manual for full details on Safety Precautions and Use and Handling (manual included with the PLAYSTATION 3 system and available for download from PLAYSTATION 3 Manuals)

1. From the XMB home menu, go to (Settings) > (System Settings) > [Restore Default Settings].
   
   
2. Once you select [Restore Default Settings], you will see a list of settings that will be restored. Scroll through them and press the (X) button to restore the settings.
   
   
3. After the operation is complete, you will see the initial setup screen that appeared the first time you turned on the PLAYSTATION 3.
   You will need to go through the initial setup screen before you can use the PLAYSTATION 3.

• BD/DVD Settings
• Music Settings
• Chat Settings
• System Settings
• Date and Time Settings
• Accessory Settings
• Display Settings
• Sound Settings
• Security Settings
• Network Settings
• Internet Browser Settings