Brother MFC 420CN All-In-One InkJet Printer Logo
Posted on Nov 05, 2007
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OUT OF MEMORY

When I send a fax, the transmission verification reports reads:

NG: POOR LINE CONDITION / OUT OF MEMORY

The recipient does not recieve the entire page.

  • 5 more comments 
  • Anonymous Nov 06, 2007

    I have the exact same problem! Let me know if you find a solution

  • Anonymous Nov 13, 2007

    Brother MFC-5440CN OUT OF MEMORY and POOR LINE CONDITION is being displayed when trying to FAX. Will not fax. What do I do?


  • Anonymous Nov 18, 2007

    Same problem on 8460N

  • Anonymous Apr 14, 2008

    same problem, can't find solution on brother FAQ

  • Anonymous May 08, 2008

    Brother Intelli Fax 2800 - Fax activity report says: "NG: Poor Line Condition / Out of Memory". Test reveals good sound quality over line when placing regular phone calls. Unplugged Fax and reconnected it to dump memory. Don't know if this is the proper fix, probably not.

  • Anonymous Jun 01, 2008

    poor line condition and out of memory

  • Wilmoth7 Jun 27, 2008

    unplugged, changed phone line cord,

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4 Answers

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  • Expert 105 Answers
  • Posted on May 13, 2008
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Just because you can hear fine when you call the same number and talk to the person there, does not mean a fax machine won't sense noise on the line. A fax machine is much more sensitive, and cannot have a lot of noise or it will not be able to render the image at the other end correctly. So have your phone company and the recipient's phone company check the lines for problems.

There is also the chance that the two fax machines cannot get along. We have clients that we cannot use our fax machine for, because it always generates a similar error to yours. If we go to the other side of our building and use a separate fax machine on a different line, it goes through just fine.


The other half of the error is out of memory. If you have not tried these ideas, try them also: To gain extra memory, you can turn off Fax Storage, print fax messages in memory or cancel a Delayed Fax or Polling Job. In general, shutting the unit off will purge most everything out of memory.



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  • Posted on May 23, 2008
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I had the same problem and it turned to be a mechanical problem. Placing the document on the scanner bed instead of trying to feed it throuhg fixed the problem.

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  • Posted on Apr 14, 2008
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Try this - Download uninstall software ulitity from Brother website
then unplug your printer power and plug in
it will then work fine.

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  • Master 832 Answers
  • Posted on Nov 20, 2007
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See brother faq:
http://welcome.solutions.brother.com/bsc/public/us/us/en/faq/faq_list.html?reg=us&c=us&lang=en&prod=mfc420cn_us&Cat=12

1 Related Answer

Anonymous

  • 1 Answer
  • Posted on Nov 11, 2008

SOURCE: OUT OF MEMORY

Brother Tech-Support told me to leave it unplugged over-night. I unplugged mine ant 12:00 pm and plugged it in at 9:00 am the next day and it still didn't work, maybe you have to leave it unplugged longer, try 24hrs.

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