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The only way to reset the master code is with the installer code, which is generally set by the installing alarm company. I believe the default installer code is '5555'.
With the camera off hold the Zoom to the 'W' side. While holding the
zoom press the play button, when the camera powers on it will ask if you
want to reset. Press ok.
The camera will then ask you for a 4 digit reset code. The code is:
When you pressed the reset, if it cleared the time and date that button is working. If that did not clear the error it is a hardware fault, meaning that a circuit has failed and parts will have to be replaced.
A local camera store might be able to find the problem but you will have to carefully weigh whether these older camera is worth the cost of repair.
Sorry! I hate giving bad news.
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