With the Comdial Impact 8012S and a few other models, the DND feature is toggled on and off through the menu system as follows:
1) Select Options (the right-most button below the LCD screen)
2) Press Next (use that right button again) until DND appears as the current option.
3) Select DND (by pressing the left-most button).
4) Select OFF (by pressing the middle button).
5) Select Exit (the right-most button, again)
6) Press Speaker to end the programming mode. The speaker button is on the body of the phone towards the right and bottom of the keypad. The exact position depends on the model.
I hope this works for your model as well. If it doesn't, please add a comment with the model of your phone.
Cindy Wells
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