Acronis Disk Director Suite 9.0 (ADDS9U) for PC Logo
Posted on Jul 17, 2009
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I can't install software. I get the following message: "Could not open key: HKEY_LOCAL_MACHINE 32\Software\Acronis\TrueImage. Verify that you have sufficiengt access to that key, or contact your support personnel." I can't find a solution to this problem. What to do?

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Anonymous

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  • Master 1,462 Answers
  • Posted on Jul 17, 2009
Anonymous
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Sir,

Veryy sorry and the solution is

1) Open the registry editor by selecting "Run" from the start menu and then typing in "regedit".

2) Browse through the registry and select the entry mentioned in the error message.

3) Choose "Permissions..." from either the edit menu or by right-clicking on the registry key's parent directory.

4) Click the "Advanced" button to add a new user.

5) Type in "Everyone" as the new user and click OK (it may not be necessary to give everyone full control but this is what I did and it worked).

6) Configure the permissions for user "Everyone" to "Full Control"

7) Uninstall acronis tru image(if necessary) and re-install.

Robert Nyilas

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  • Master 627 Answers
  • Posted on Jul 17, 2009
Robert Nyilas
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Ok here is the tip:

download and install this file: http://www.microsoft.com/downloads/details.aspx?FamilyID=e8ba3e56-d8fe-4a91-93cf-ed6985e3927b&displaylang=en
after that start notepad and paste this:

cd /d "%ProgramFiles%\Windows Resource Kits\Tools"
subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f /grant=system=f
subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f /grant=system=f
subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f /grant=system=f
subinacl /subdirectories %SystemDrive% /grant=administrators=f /grant=system=f
subinacl /subdirectories %windir%\*.* /grant=administrators=f /grant=system=f
secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb /verbose



save the file as reset.cmd
double click on newly saved file

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