SOURCE: I canceled my Big fish membership some time ago.
You mean they keep draining your credit card? This needs a lawyer, but if you have a proof in writing for canceling your membership with Big Fish confirmation you can ask for a refund, just keep the original document for you! Send them a copy if they ask. Here in BG we have an agency called Commission for Customer Protection, which does some work. So if Big Fish support is playing smart, defend your rights. If the only way is an expensive lawyer and you can't afford it, use the power of Internet to protect as many people as you can.
SOURCE: I need to cancel my big fish game account
This is probably the link you are looking for to cancel your membership.
http://bigfishgames.custhelp.com/app/answers/detail/a_id/922/session/L3RpbWUvMTQzMDUwMjMwOC9zaWQvb2s2R1lmbG0%3D
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