Hi,
Sounds like you need the latest version of directx installing.
Get DirectX from Microsoft here >>>>>>>>>
http://www.microsoft.com/downloads/details.aspx?FamilyId=2DA43D38-DB71-4C1B-BC6A-9B6652CD92A3&displaylang=en
To check to see if your 3D accelerator is enabled go into DXDIAG (type DXDIAG in the run or search box),
go to the DISPLAY tab, see if Direct3D Acceleration is ENABLED.
Finally make sure that you have the latest video drivers installed
Regards.
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