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Anonymous Posted on Aug 20, 2009

I have a paper jam. I think a label is wrapped around the center of the roller. Is there any way I can access this to remove the paper/label? I have already tried opening both ends but we cannot reach it adequately. Thanks! Karen

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Renierf

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  • Posted on Aug 21, 2009
Renierf
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You need to remove the fuser unit and take it appart to get the label out, If you do not know how to do this, you will need to take the printer yo your local service agent.

Testimonial: "Thank you - I just wish taking the fuser unit out was something simple that I would do."

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