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Posted on Feb 05, 2008
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Scan Function Error

I have installed the Network ScanGear software and I am attempting to scan in pages from the feeder. When I press scan in the Network ScanGear program it says Scanner is offline, make sure scanner is online and try again.

The issue is that I have already switched the scan function to online on the machine. Not sure if there are any other steps necessary to get the scanner "online"

Thanks in advance for the help.

1 Answer

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  • Expert 168 Answers
  • Posted on Dec 08, 2008
Anonymous
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Joined: Dec 07, 2008
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When you open the tool did you use discover or select ip adress unless the tool selecs the scanner it wont work what program are you scanning with scan tool is only a driver you also have to select scan gear tool as your scanner in your program

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