From HP the rep said its due to air bubbles getting into the cartridge.
To cure it:
Hit * and # at the same time on your printer
Enter code: 123
Hit Right Arrow
Go to System Configuration
Hit OK
OK again
and OK a third time
Unplug power from printer
Unplug power from wall
Wait 2 minutes
Replug the printer
It should boot fine and be able to print again.
I Hope this will steps will fix your problem.
xc18a0101 on photosmart D7160.
This is to reset the error code only,you will need to explain in more detail why you got the code and what you've done to correct it.
172 views
Usually answered in minutes!
×