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Posted on Feb 20, 2008
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ON INITIAL BOOT UP

THE COMPUTER STATED EXTRACTING FOLDERS AND BOOTING UP. I WENT DOWN STAIRS TO ANSWER PHONE ,CAME BACK 5 MINS. LATER AND THE COMPUTER WAS OFF, I TURNED IT ON AND A DISK BOOT ERROR MESSAGE CAME ON .IT SAID TO PRESS CTRL ,ALT. DEL . WHEN I DID THAT THE SAME MESSAGE CAME ON(DISK ERROR)

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  • Master 640 Answers
  • Posted on Feb 20, 2008
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Does it give you a command prompt,example c:/?If so type chkdsc and this will scan the hardrive for boot errors.Let me know.

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  • Master 1,226 Answers
  • Posted on Feb 20, 2008
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Hello;

This is the most common symptom when the system is corrupted.

the system cannot read the files needed in booting the computer.
and problem on harddrive.

fixed all the cable connecting to your hard drive and also clean the memory (remove and clean)

Please reinstall the operating system of your computer.

Note; In reinstalling the OS you should back up first your important files.


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