1st, you need to find out exactly where the paper is getting stuck.
Is the paper stopping just as it gets to the rollers, or
stops when it goes through the rollers and are getting stuck on the little fuser claws?
If the paper is stopping right when it gets to the rollers, then there is a problem with the fuser drive or drive gears.
This you would probably need to place a service call to have repaired.
If the paper is getting stuck in the claws, then make sure that the claws are not stuck down. All claws should be up against the rollers, both upper and lower claws.
Sometimes they get stuck down or the spring gets knocked off.
Other than that, as long as both upper and lower fuser rollers are in good condition, paper should pass through.
If you have any other questions, feel free to repost.
Good luck.
If I have helped answer your question, please remember to post a rating.
Mac =)
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