The solution for this problem was downloading the software that was recommended on the above page.
Hey there Andie.
There is a "critical update to resolve the issue with HP directorafter installing Iexplore 7" - reading from the HP page:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-46104-1&lc=en&cc=us&dlc=en&product=90809&os=228&lang=en
Try it
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I have scanned pictures, documents, etc and I can print them but I can scan anything to go to my computer.
It would not let me download it. A message came up "cannot display web page."
I later was able to reach the site and the down load was sucessfull. Thank you.
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