How to fix my problem

Fiend your solution direct from hp. Here is your solution...


http://www.hp.com/printer/prob676ijt65/solution
821

I have a computer with Win2K and an HP Officejet 6110 all-in-one printer. I am TRYING to scan a document, but keep getting an error that reads: 'Cannot connect to PC. Press enter to continue.' The printer works fine and I can make a paper copy of the document but I can't scan to anything, i.e. Word, Paint, email, Works, Wordpad, Power Point. Can you please help?

• in the device manager check the USB chipset if it is VIA, or ALI, or SIS then it is the usb 1.0 compatibility issue , it ll work some time and sometimes it ll not ....
• the usb cable shuld not be more than 6 feet in length
  
• or it might be the firewall or the antivirus program which is stopping the incomming connection from the scanner .
  

Hey there Shelleymilne. If you're trying to scan from the PC like insert picture from scaner... does it work? If you're trying to multiply a document the OJ is working OK?
IF yes in boath cases try to dld the newest driver from the HP site: http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=us&dlc=en&product=79477&lang=en The full solution driver - 166.14 Mb. Try installing other software from that HP page as well.
If the MFP doesn't scan/print in the upper cases, than you.re expierencing a scanner fault.
A HP service provider should be in your atention...

Dan, I need to know the scanner type and Operating system you are using my friend in order to help you. I'll be more than happy to try and solve this problem with you, just send the info needed. TY.