Hi msvkam
To answer your question;
You probably have the parental lock on,
Here`s the procedure and factory default code to unlock it:
Pass Code Menu
This menu allows you to change the access code for the Parental Guide
functions of the TV set. Pressing the .Menu. key when Pass Code
Control is highlighted. This will turn on or off the Pass Code function. With
the Pass Code function ON, you can also change the Pass Code. Use
the down arrow key to highlight .Pass Code,. then enter the new Pass
Code using the numeric keypad. Press the left arrow key when finished.
1. The factory default pass code of 6688 is also the override code, in case you forget your new pass code.
Hope this help,
Cheers
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