Dear Dango,
Please Go to Start - Run and paste the following command then press Enter.
%SYSTEMROOT%\SYSTEM32\appwiz.cpl
Check again now ..do the add/remove programs open?
Regards
EngineerGR
This seems to occur mainly with Power Macintosh G3 Desktop computers. The cartridge is not ejected far enough from the front of the Zip drive's plastic bezel, and users tend to push the cartridge back into the drive slightly making it almost impossible to remove. This is most likely to occur if you try to remove the cartridge by grasping the top and bottom edges at the same time.
Testing has shown that if you attempt to remove the disk by placing your finger on its bottom edge and pushing up slightly while pulling out, the disk can be removed almost every time.
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