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Error code "CA10" - Toshiba E-Studio 3511 Color Copier

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1 Answer

Anonymous

Expert 30 Answers
Posted on Aug 14, 2010

Anonymous

Expert

Joined: Aug 12, 2010

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Hi how are you this is jack .....(jack_pak@hotmail.com).. my personal ID.

Laser optical unit related service call
[CA10] Polygonal motor abnormality
Is the polygonal motor rotating?
NO 1. Check if the connector CN352 on the LGC board is disconnected.
2. Check if the harness is open-circuited or the connector pin is disconnected.
3. Check if the conductor pattern on the LGC board is short- or open-circuited.
4. Replace the laser optical unit.
5. Replace the LGC board.
YES
Is the printed image distorted?
YES 1. Check if the connector CN352 on the LGC board is almost disconnected.
2. Check if the harness is almost open-circuited or the connector pin is almost
disconnected.
3. Check if the conductor pattern on the LGC board is short- or open-circuited.
4. Check if the laser unit cooling fan is stopped.
5. Check if the suction area of laser unit cooling fan is plugged up.
6. Replace the laser optical unit.
7. Replace the LGC board.
Thanks
Best Regards,