Hello deeber,
First off you should retart your computer and see if the pointer returns. To do this simply hold your power button in for 5 seconds and your computer will restart. Your pointer will return assuming you have a mouse installed. Good Luck and I really hope this will FIXYA,
Mike Anderson
You may also use press the wiindows button then use your arrow keys to navigate, then you can use the control button press it and you can navigate through your icons. Save all information you need save and restart. your Pointer should return.
I hope one of my answers will fixYa. Good luck to you
Mike Anderson
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Hello there.
I recommend doing the following:
1) Shut down the computer (you can hold down the power button on the front of the computer base unit or laptop power button for a few seconds instead of using the mouse)
2) Unplug the mouse base station.
3) Plug the mouse base station in again
4) Turn on the computer and let it start up as normal.
5) Watch for any system messages appearing, like found new hardware.
These steps will verify that there is not a problem with the mouse's base station plugged into the computer. Another thing to check is if the mouse requires batteries, this is often overlooked.
If after doing this there is still no pointer registered, i would suggest trying the mouse in another computer, and if possible trying a different mouse on the same computer.
If the mouse works on another computer then it could be a software problem, which we can help you with.
If the mouse doesn't work on another computer, but a different mouse works fine on the same computer, then im afraid your mouse has to be replaced.
Please post back after trying the above steps and let us know. Telling us which mouse you have exactly will futher help.
Hope this helps.
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