Scanner problem hp 2610 scanner stops in the middle of the glass on the return when just copying any thing

HI,

In case u have installed the software on your computer , u can look for hp director on your pc ,
when u open p director > click settings > printer settings > printer settings > printer tool box > under that window > u will find service product tab , simpy click on that .


in case it does not help or u cannot find it .>

u can press set up on the printer > go to the tools option [ by pressing the down arrow key ] > press ok > go to clean print head , clean cartridge , allign printer > it will service the product .


u can reset the printer to its factory deafults as well
1
Take out the cartridges from the unit .
2
Make sure the unit is connected to the wall jack directly without any surge protector.
3
Unplug the power cord from the back of the unit ( without turning off the unit ) .
4
Now press the # and 6 key together , while holding these keys down plug in the power cord back into the unit .
5
Do not release the keys after a few seconds u will find te hp logo or bars moving across the screen .wait while the unit turns off.
6
after one minute turn on the prnter . it will go into alligment phase > let it finish .
7
after its done > try to make a copy .
Note - you can also try the Ok n cancel key combination in place of # and 6 .
But do not use the reset frequently.