HP LaserJet 2420dn Printer Logo
Posted on Jul 01, 2008

Solution Der mr/s my hp printer 2420D has error problem ,it says 49.FF05 service error tekie email tekie_sebhatu@yahoo.com

  • tekseb Jul 02, 2008

    Dear helper

    Steel I didn't resolve my problem of "49 ff05 servise error"

  • shalltonb May 06, 2009

    Hi

    I have a 2430dtn HPLaseJet printer and it gives me the 49.FF05 service error. I update the firmware but the printer freeze.

    Help!!!!!!!!!!!!!!! please. You can mail me.

×

1 Answer

Rigoberto Vazquez

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  • Contributor 38 Answers
  • Posted on Aug 22, 2009
Rigoberto Vazquez
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Joined: Aug 05, 2009
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First upgrade the firmware from HP page
second try to print from diferent port
third if the 2 other solutions dont work for you, replace the formatter.

5 Related Answers

Anonymous

  • 300 Answers
  • Posted on Jul 14, 2008

SOURCE: 49.FF05 SERVICE ERROR

A critical firmware error has
occurred.
Try following these steps -
1. Press CANCEL JOB to clear the
print job from the printer
memory.
2. Turn the printer off, and then
turn the printer on again.
3. Go to http: www.hp.com/
support/lj2410, www.hp.com/
support/lj2420, or
www.hp.com/support/lj2430.
Click Download Drivers and
Software
. Check for the
latest firmware image version
at the bottom of the page. If
this firmware image is newer
than the one installed on the
printer and the printer can
receive a firmware update,
download the newer firmware
upgrade. Not all printer
models can receive firmware
upgrades.
4. Try printing a job from a
different software program. If
the job prints, go back to the
first program and try printing a
different file. If the message
appears only with a certain
software program or print job,
contact the software vendor
for assistance.
1. After performing the actions
listed in the preceding item, if
the message persists when
using different software
programs and attempting
specific print jobs, disconnect
all cables that connect the
printer to the network or a
computer.
2. Turn the printer off.
3. Remove all memory DIMMs
or third-party DIMMs from the
printer. (Do not remove the
firmware DIMM in slot J1.)
4. Remove all of the
EIO devices from the printer.
5. Turn the printer on.
6. If the error message
disappears, reinstall
each DIMM and EIO device
individually, making sure to
turn the printer off and then
on again as you install each
device. To replace a DIMM,
see.
7. Replace the DIMM or
EIO device that caused the
error message.
8. Remember to reconnect all of
the cables that connect the
printer to the network or
computer.
9. If this error message persists,
replace the firmware DIMM.
10. Replace the formatter

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Anonymous

  • 3085 Answers
  • Posted on Jun 11, 2009

SOURCE: HP LaserJet 4700N has a service error code message

1 Press CANCEL JOB to clear the
print job from the printer memory.
2 Turn the printer off and then back
on.
3 Try printing a job from a different
software application. If the job
prints, go back to the first
application and try printing a
different file. If the message
appears only with a certain
software application or print job,
contact the software vendor for
assistance.
4 If the message persists with
different software applications
and print jobs, disconnect all
cables to the printer that connect
it to the network or PC.
5 Turn the printer off.
6 Remove all memory DIMMs or
third-party DIMMs from the
printer. (Do not remove the
firmware DIMM in slot J1.)
7 Remove all EIO devices from the
printer.
8 Turn the printer on.
9 If the error no longer exists, install
each DIMM and EIO device one (memory)
at a time, making sure to turn the
printer off and back on as you
install each device.
10 Replace a DIMM or EIO device if
you determine that it causes the
error.
11 Remember to reconnect all
cables that connect the printer to
the network or computer.
12 If the error persists, replace the
firmware DIMM.
13 Replace the formatter and
calibrate the printer. See
“Calibrate Now” on page

puertobori

Doctor PC

  • 7733 Answers
  • Posted on Oct 26, 2010

SOURCE: The error "49. FF05 SERVICE ERROR" is displayed on

If the error can be reproduced, use the following sections of this document:

  • Product-specific documents Product specific document are available on the HP support website at the following url http://welcome.hp.com/country/us/en/support.html . Select your product and use the search string Product specific 49 errors to locate your product specific 49 error troubleshooting document(s).
  • Clearing the error
  • Validating the firmware
  • Stack Trace Random error troubleshooting
  • Hardware troubleshooting (if applicable)
Power-cycle doesn't eliminate error If the error cannot be eliminated by a power-cycle, use the following sections of this document.
  • Product-specific documents Product specific document are available on the HP support website at the following url http://welcome.hp.com/country/us/en/support.html . Select your product and use the search string Product specific 49 errors to locate your product specific 49 error troubleshooting document(s).
  • Clearing the error
  • Hardware
Feature-specific error The error has been narrowed down to a specific feature.
  • Product-specific documents Product specific document are available on the HP support website at the following url http://welcome.hp.com/country/us/en/support.html . Select your product and use the search string Product specific 49 errors to locate your product specific 49 error troubleshooting document(s).
  • Validating the firmware
  • Software, Sending, Faxing, and environmental troubleshooting
  • Stack Trace Random error troubleshooting

Testimonial: "Quickly directed me to the site that provided me with the correct troubleshooting steps."

seeker5211

Seeker5211

  • 1089 Answers
  • Posted on Dec 17, 2010

SOURCE: my printer is giving me

Upgrade the firmware.

BaronVonNuke

Mark Schmit

  • 1915 Answers
  • Posted on Apr 20, 2011

SOURCE: LaserJet 4250 49.FF05 SERVICE ERROR

This is a common issue with HP printers, usually caused by updated programs such as Adobe Acrobat.

Here is a link to a tip I wrote on how to solve this problem. click here

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