Rheem Paloma PTG-74PVN /  RTG-74PVN Natural Gas Indoor Logo
Posted on Jan 11, 2011

We are getting error codes (A0 and 21) on our Paloma PTG-74PVN. I'd love a list of what different error codes mean. Also I noticed a reall search, and it seems our unit is listed for recall. Can you give us a short term fix on the A0 21, before we deal with the recall?

1 Answer

Anonymous

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

  • Contributor 1 Answer
  • Posted on Jan 21, 2011
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Joined: Jan 21, 2011
Answers
1
Questions
0
Helped
448
Points
1

Well i just got the same code on my commercial unit PH-28 C IFSP-1 and I am trying to figure it out. I installed it a few years ago and never had a problem until now. The code 21 is some how suppose to relate to the air filter, but i see absolutly no sensor to the air filter that is located on the outside of the front panel. I took the panel off to observe things and tried the unit. The same code came up. I am not sure where the sensor is which would help to at least understand the nature of the problem. I hope to find a solution soon.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer
0helpful
1answer
0helpful
1answer

Paloma tankless ptg42 water heater error code c4/13

4 error message, the 4th (last) error code is #13, not enough oxygen.

Check the location of the heater, if it is fine the ODS sensor (actually is a thermal couple) is bad.
2helpful
2answers

PALOMA PTG-74PVN-1 Code C8 12 my water heater

C8 is the last stop in the point of burner ignition and a total of eight error codes. Error code 12 is a supplemental code that means your LP gas supply is too low...have your LP tank service and try again.

HTH,

Mike...
1helpful
2answers

Problem for Rheem Paloma PTG-74PVN / RTG-74PVN Natural Gas Indoor... What does C2 11 error code mean on my Paloma

hi pete here ill try and help this could be 2 things check the sensor on the unit the outher one is a qustion has the gas company changed your meter latley and turned off you gas and not come back to light your poilet because this code also means not enough gas or wrong type of gas
0helpful
1answer

I am getting error code AO and the temperature

its most likely diplaying a code... is it code 21? that usually will follow ao. first make sure the door is securely on, if not make sure it contacts the switch
0helpful
2answers

I have a Paloma PTG-74PVN and I ain't getting any hot water and its showing c2-11 error code. How can i fix this problem

could be overheat stat or fan check the little hose at the fan area for pinhole next choice diaphrapm valve then micro switch best of luck
0helpful
1answer

Paloma PTG 74PVN Tankless Water Heater

did you check the filters on the the water valves, i am not exactly sure about your codes that are shoeing but if you could read it and post them, i know on some of the units 76 means there is low water pressure and the filters are behind 2 caps one on each side above the shut off valve take off the caps and remove the screens, clean them and replace them ,, make sure you turn off the water on both side first or you will get wet
Not finding what you are looking for?

458 views

Ask a Question

Usually answered in minutes!

Top Rheem Water Heaters Experts

Brad Brown

Level 3 Expert

19190 Answers

jdthefixer

Level 3 Expert

748 Answers

john h

Level 3 Expert

29497 Answers

Are you a Rheem Water Heater Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...