Hi, Cheri Torres with DISH Network Customer Service here. I came across your post today and wanted to see if I could help. In order to get your DISH remote to control your TV functions we would need the model number of your remote (should be on the back of the remote at the top usually a two to three digit number with a decimal point) and also the brand name of your TV. I would be happy to assist you further with addressing your remote to your TV if you would like to email me with this information at Cheri.Torres@Dishnetwork.com. I look forward to hearing from you so that we can get this resolved for you as soon as possible. Thanks and have a great day!
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