Hello,
If you would like to factory restore the machine, here is a link with information on how to configure your pc to boot from CD.
http://support.dell.com/support/topics/global.aspx/support/dsn/document?c=us&l=en&s=gen&docid=4F6B48DB99ACDA78E040AE0AB7E15F49&journalid=5413CADAC5825E73E040AE0AB7E11D38&Query=&SystemID=&ServiceTag=&contenttype=&os=&component=&lang=&doclang=&toggle=&dl=
After verifying that you can boot from CD, below is the link for using the factory restore CD to restore your machine to that state it was in when you initially bought the pc.
http://support.dell.com/support/topics/global.aspx/support/dsn/document?c=us&l=en&s=gen&docid=F1CAF70CBAA94797B3F60FFE4A2FE346&journalid=5413CADAC5825E73E040AE0AB7E11D38&Query=c3lzdGVtK3Jlc3RvcmU=&SystemID=DIM_PNT_P4_CEL_2400&ServiceTag=&contenttype=-1&os=-1&component=-1&lang=-1&doclang=en&toggle=false
Please be sure to read the above link. It also has instructions on restoring your machine if you don not have the cd's. Be aware that after this restore procedure any programs or data installed after you bought the machine will be lost.
Thanks
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