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Posted on May 04, 2011
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The refrigeration part of the unit is not working, when you open the door the light goes on but no cooling. The odd part is the freezer below is working.....????

  • lynette_snod May 04, 2011

    Model #GDS18SBRALSS, serial #TG900135V. We bought this Heartland refrigerator approximately 5-6 years ago. There is no water leak in fridge section.

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1 Answer

raj somaiya

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  • Master 5,370 Answers
  • Posted on May 04, 2011
raj somaiya
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Its can be defrost problem.But still whats the exact model number of the unit.As per that the exact problem can be detected. Is it old model or new model.? --------- Is there any water leak noticed in fridge section , then yes its defrost issue.------ --- Keep updated with details.

  • raj somaiya May 04, 2011

    Ok, freezer is working but fridge not cooling.

    First try the manual defrost procedure.The procedure is as
    follows: ----


    color:black;mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-language:
    AR-SA">First unplug the unit from main power outlet. Then empty whole unit
    completely. Then keep both the doors open. Wait for 24 hours. All the ice
    collected on the coils and in the freezer section will get melted.
    Clean the water from the sections. Then Connect the power cord of the unit to
    main power outlet after 24 hours/.Then set the temperature to normal in both
    fridge and freezer section. It will take near to 4 hours to get run in its
    proper cooling cycle. Then check, if the problem returns again.------------ If after manual defrost, the problem is same, then see if the fan in freezer section is running or not running.Actually it should run.If its not running, that means the fan is the issue.The fan is in the inner panel side of the freezer.The inner panel has to be removed.

    color:black;mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-language:
    AR-SA">----------------

    The fan motor has to be replaced.The fan motor is made by GE.Click this link to order this fan motor part:---

    color:black;mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-language:
    AR-SA">
    http://www.appliancepartspros.com/part_d...

    ---------------

    But if fan is running in the freezer, then the problem is with defrost assembly.

    mso-fareast-language:EN-US;mso-bidi-language:AR-SA">The defrost assembly
    consists of three main parts. The defrost thermostat, the defrost heater and
    defrost board. Any of the one is not functioning. When thermostat sense the
    maximum cooling, it triggers the defrost heater to start heating and this
    defrosts the ice collected on the coils and the system works. Both thermostat
    and heater are controlled by defrost board. First the thermostat and
    defrost heater to be checked, if both check ok by meter and visually, then its
    defrost board causing the problem. You can get
    required parts from from online sites like:
    --- www.repairclinic.com or from searspartsdirect online site.

    ----------------

    To see where the defrost thermostat, defrost heater and defrost control board are located.Please click the link below:---


    -----------

    part number 10 is defrost thermostat.Part number 11 is defrost heater and part number 47 is defrost control board.----------

    To see this part, how the look.

    For how defrost thermostat looks and to order.Please click this link:---


    -----------

    for defrost heater.Click this link:--


    -----------

    For defrost timer board.Click this link:---


    -----------------

    This will help.Thanks.Helpmech.


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