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try having your laptop connected to the internet before connecting the phone. Most of the time the laptop will download any and all drivers to recognize the phone.
This is the link to all the drivers for your laptop:
http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/modelContent.jsp?ct=DL&os=&category=&moid=2759671&rpn=PSAW0U&modelFilter=A665-S6086&selCategory=2756709&selFamily=1073768663
(Copy and paste to browser)
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Best regards, Junior
Based from your description its maybe that your speakers might be grounded.
However, just a basic troubleshooting you may uninstall or reinstall your audio driver and if still having the same issue, speakers needs to be check for the ground issue.
If you can reset the laptop - restore the PC to the set date of installation of software.
If this wont help I suggest that you seek help from the dealer as the set is under warranty . It might have a corrupt OS or the drivers need to be reinstalled.
Under Toshiba's customisation program you can upgrade your graphic card to NVIDIA® GeForce® GT 330M with NVIDIA Optimus Technology with 1GB GDDR3 memory this would cost you about $130. Please contact Toshiba Service Center for this
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