I believe a E013 error code means that the waste toner feed screw is packed with toner and can not turn the feed screw. From what I remember, there is a switch on the drive gears for the waste toner on the back ofthe copier. It is not a Happy, happy,joy,joy job...... You will need to clear out the feed screw & empty out the waste toner bottle and possibly cln out the drum unit... Toner is packed there as well...... Good Luck
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