Also pl check the your internet explorer should NOT be offline. go to menu and click file then see at botom of the menu there should not any check just near to wrok offlne. if check is there, then click again there to deactivate it. your internet should work fine.
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Usually answered in minutes!
WHAT TYPE OF INTERNET EXPLORER ARE YOU USING ?
I'T CAN BE YOUR SECURITY SETTINGS
OR YOUR FIREWALL
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