I cannot get printer to print except test pages. I even trashed the old printer and re-installed and still get error message either 1 or 10. Ink is fine. Cleaning is done. What is the problem?

SOURCE: why do all pages print onto one page when i hit the print button in a multipage document

Hi scottish,

Absolutely, there is no problem with your printer. Please try to check your document it is possible you changed the setting of your page setup. Try to print a new document probably two pages just for testing, I am sure you can print it exactly what you need.

If you still experience the problem, please post again any further question's you need.


Best regards,


Philip

SOURCE: auto test page on the HP F 380

I don't know this personally, but you should be able to hit the power button and turn it off right after you load the cartridges. then power back on. That might do the trick.

SOURCE: black ink does not print

This is quite a common problem for these models, particulary with the black not printing, to check if this is your issue print a self test page, then try a cleaning process through the tools menu if you are still not getting any black print you have the classic blocked nozzle/ airlocked printhead issue, it is most commonly seen in printers that have used aftermarket black ink at some stage and/or have been sitting unused for a while.

try the following
Reset the system by holding down the OK, Cancel, Black, and Color buttons down at the same time and turn the 3310 off. Keep holding the buttons down until the printer shuts off and the turn it back on. You will have to turn the printer off twice and then it will recalibrate. Make sure you have new cartiges in the printer so that it can reset.

if this doesn't work the only way to clear it is to disassemble it and soak the bottom of the printhead in hot water then reassemble and clean the head

good luck
PS it only seems to be a problem with black refilled/aftermarket cartridges, haven't seen any probs with any of the colour refills

SOURCE: The print cartridge cradle cannot move.

cant we fix it on our own

SOURCE: The print cartridge cradle cannot move.

"The print cartridge cradle cannot move."
I fixed this problem by disconnecting the power cord from the power-strip and connecting it directly into the wall. My printer was not getting enough voltage from the power-strip. I hope this helps.