If you open the door on the left hand side of the printer, where your waste toner container goes and press firmly on the drum which is located behind the waste toner container and close the printer backup. If the drum is properly seated the error should close.
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Hello,
the error Call Service 7410:xxxxxxx usualy is about the Drum Unit not fully inserted in the printer.
On the left side of the printer you will need to open the cover and push the Drum Unit in place.
After it clicks in place power off and on the printer.
Best regards.
When Your Kyocera Mita KM 5035 Indicates Code 7410, It's the problem with your Drum Unit Or Drum. You Can Solve This Problem Either By Changing If You Have Another Drum Or Buy A New Drum Unit.
The 7410 is a drum installation error code. This is typically caused when the waste bin is replaced. Open the left door and push on the drum unit just above the waste bin, usualy a click will be heard when pushing it in. Then power cycle the printer. This should fix the error message.
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