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Contributor
12 Answers
- Posted on Jan 29, 2011
Re: I got a Brother HL 2140. Paper jam. What can I...
See below. It's the steps after 7 that is most likely part of you
issue. Refer to your user guide (or see below for a link to an online
version) for illustrations.
- Slowly take out the drum unit and toner cartridge assembly. Some
of the jammed paper will be pulled out with the drum unit and toner
cartridge assembly.
- Set the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner.
- To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes inside the printer.
- Close the front cover.
Note: Do not put the drum unit and toner cartridge assembly back in at this point.
- Pull the paper tray completely out of the printer.
- Pull the jammed paper down and out of the printer.
- Open the back cover (back output tray).
- Still looking at the back of the printer, pull the tab toward you to open the fuser cover.
- Pull the jammed paper out of the fuser unit.
HOT SURFACE
After you have just used the printer, some internal parts of the printer
will be extremely hot. Wait for the printer to cool down before you
touch the internal parts of the printer.
- Close the back cover (back output tray).
- On the drum unit you set aside, push down the green lock lever and
take the toner cartridge out of the drum unit. Clear the jammed paper
if there is any inside the drum unit.
CAUTION
Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
To avoid print quality problems, DO NOT touch the roller part of the
toner. Try to keep you hands, fingers and everything else away from
there.
- Put the toner cartridge back into the drum unit until you hear it
lock into place. If you put the cartridge in properly, the green lock
lever will lift automatically.
- Open the front cover. Put the drum unit and toner cartridge assembly back in the printer.
- Put the paper tray firmly back in the printer.
- Close the front cover.
- Make sure that the Error LED is now off.
http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_HL_2140_2170W_EN_1160.PDF
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