Pride Health & Beauty - Recent Questions, Troubleshooting & Support

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All lights are flashing, and chair won't move when I try to use

The flash codes for the VSI controller used on this chair are located here:
http://www.pgdt.com/scenter/diagnostics/diagvsi.html
These will tell you what the fault is; repost with more information.
7/20/2026 4:31:54 AM • Pride Jazzy 1113... • Answered on Jul 20, 2026
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2answers

Jazzy 1107 power chair won't move

3 flashes indicate that there is a short circuit to the left motor and battery connection. Check wiring and connections
9/23/2025 8:45:22 AM • Pride Jazzy 1113... • Answered on Sep 23, 2025
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Where is the freewheel lever located on the jazzy 1113?

Original Jazzy Select has push-down levers on each side behind powered wheels. These manually disengage the brakes on each motor individually. They are about 6 inches long and push down an inch or so. I don;t know about other more current models, The 2 smaller wires to each motor disengage the brake when given power (24 volt, I think). The 2 larger wires run the motor.
9/23/2025 8:43:23 AM • Pride Jazzy 1113... • Answered on Sep 23, 2025
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Blinking yellow wrench light on pride jazzy 614 HD

Your version has a Dynamic Controls model controller and joystick. Unplug the charger and engage the motor/brake lever so the chair is no longer in free-wheel mode (con't push by hand) Turn the chair off, wait 5 seconds, turn the chair back.If chair still does not run and your wrench is flashing you have a problem. Count the wrench flashes - the flash count indicates the error detected. 3, 4, 5, and 6 flashes indicate and error with the motors.3=Left motor fault4=Right motor fault5=Left brake fault (may not be engaged)6=Right brake fault (may not be engaged)Any other fault code usually means the electronics or wiring is bad and not worth fixing.
9/10/2025 3:46:49 AM • Pride Jazzy 614... • Answered on Sep 10, 2025
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2answers

Adjustable seat back rascal 300, bought used without book

You can learn how to adjust the seat on the link below. Page 18

http://www.rascalscooters.com/manuals/300_manual.pdf

Good Luck
9/9/2025 4:06:27 AM • Pride New... • Answered on Sep 09, 2025
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1answer

Have a jazzy 1113. The speed profile lights flash

The flash of the speed lights indicate that you are in the charger inhibit mode and if the charger is not plugged in then you have a problem that needs to be checked by a tech or your provider that sold you your chair Sorry I don't have a quick fix
9/8/2025 8:37:13 AM • Pride Jazzy 1113... • Answered on Sep 08, 2025
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1answer

Just replace batteries. Technician took out onboard charger because wires were frayed. Gave me external charger to use. Now indicator lights up as fully charged, but chair won't move.

Hello, this may be a late answer. I would have returned to the technician for answers, also. It may be possible to regenerate batteries so hang on to them until you have them tested. Hope this helped .
7/28/2025 2:43:37 PM • Pride Jazzy 1113... • Answered on Jul 28, 2025
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2answers

What voltage should come out of a 24 v 3 pin charger? single 12 v pin with two ground pins?

It depends on how it and the wheelchair are wired and how the voltage is derived. Presumably the 24 volt wheelchair requirement is provided by two 12 volt batteries connected in series and these could be recharged in series by a 24 volt charger and a pair of wires or by a 12 volt charger providing a 12 - 0 - 12 using three wires where one 12 is a positive in relation to the 0 and the other is a negative in relation to the zero making a potential difference of 24 volts. There could conceivably be circuitry within the wheelchair that requires only 12 volts for recharging and causes the two batteries to be charged separately, though while this method could be desirable and offer some benefits it would be considered unnecessarily expensive and complicated for most commercial purposes. As usual you really need to know what is supposed to happen or is designed to happen before fault-finding can begin. One of the wires could be a safety ground wire but most likely it is used to provide some sort of feedback to the charger from, perhaps, a thermal switch close to the batteries so charging will cease if too much heat is generated.
6/17/2025 8:32:43 AM • Pride Jazzy 1113... • Answered on Jun 17, 2025
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2answers

Turns on. Won't move. Lights stay on but speed

please contact the dealer and have a tech come with a programer and rread the error codes and tell u what is wrong and what to do or what needs to be done
5/22/2025 9:20:22 AM • Pride Jazzy 1113... • Answered on May 22, 2025
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1answer

What batteries do I need to buy for my jazzy 1113 power chair?

Your chair uses two U-1 batteries. Here's the manual: http://www.pridemobility.com/includes/download.php?f=Owners_Manuals/US_Jazzy/US_Jazzy_1113_ATS_om.pdf Since you're about to replace them anyway, you might try something else first.. Your charger is a "smart" charger. If the charge on the batteries is too low, the charger won't recognise them as bateries, and won't charge them. Get access to the batteries (it's in the manual) and disconnect them. Keep track of where the wires came from. Use an old, non-"smart", car charger to put a quick charge on them. Bring them up to 12 V each, or just an hour apiece. Hook everything back up and try it again with the Pride charger. Good luck.
5/22/2025 6:53:37 AM • Pride Jazzy 1113... • Answered on May 22, 2025
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Pride Rally Mobility Scooter. Does anyone have a wiring diagram for the Pride Rally please?

Question edited for clarity and typo.Question moved from Misc category to Pride Rally.It has an onboard charger so the Owner Manual doesn't show it because everything is basically hard wired. There isn't a Service Manual listed for it either. Contact Pride Service Department direct.https://www.google.com/search?q=pride+rally+mobility+scooter+service+manual..
5/14/2025 4:02:40 AM • Pride Rally... • Answered on May 14, 2025
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I charged the chair but

Hi I would invest in a battery LOAD TESTER .it will give u an accurate reading on the batteries conditon Cost approx.$35 dollars on E,,/BAY..cheers. camerazoom-20171104221520325-cko1nvhfhk5kf5al0kzukims-1-0.jpg
5/9/2025 7:21:46 AM • Pride Jazzy 1113... • Answered on May 09, 2025
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5answers

Back wheels make a loud clicking noise

Hi. Loud clicking noises from the rear wheels are usually caused by movement of the square steel key that fits into a groove on the axle inside the wheel hub. This is what drives the wheels.
You will probably get a click for each revolution of the wheels.
To fix it, remove the rear wheels and wipe a thin smear of grease on the key and axle, then replace the wheels.
The grease will allow the key to move slightly without making a noise, and help stop it from wearing.
It sometimes helps to also remove the front wheels, and wipe a thin smear of grease onto the front stub axles. There is no key in the front hubs, but the grease helps to prevent the bearings siezing on to the axles.
Good luck. Neil.
4/28/2025 12:22:09 PM • Pride New... • Answered on Apr 28, 2025
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Pride Legend scooter won't hold charge

check the wiring from the batteries as a wire could have come loose.

Regards
GeWiz
4/28/2025 12:20:41 PM • Pride New... • Answered on Apr 28, 2025
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Pride Zero Turn 10 - 4 beep code randomly while driving.

It is called the "current limit time out." Apparently the battery needs to recuperate or adjust its charge across the cells. That is another question. What it needs is a few minutes to be turned off. I know this from seeing the manual. https://youtu.be/PB2JsjU9m3A?si=QEXCzBoW3ni5mWyi&t=122
1/10/2025 6:32:22 AM • Pride Health &... • Answered on Jan 10, 2025
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I have a Pride Victory 10 that keeps blowing the KEY fuse. Is there a typical problem that might help me locate the fault?

Take a look underneath the steering gear, (under the floor at the front). There is a connector that can get damaged if traveling over a rough terrain or bump a kerb. I have had four with a similar issue and it was crushed wires in all cases.
10/27/2024 8:31:36 PM • Pride Mobility... • Answered on Oct 27, 2024
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Will not charge up has been sitting for along

You need to charge each battery individually with an automotive NON automatic battery charger until at least 10 volts is reached. The chair charger will not charge a battery unless that voltage is present.
6/19/2024 7:42:38 AM • Pride Jazzy 1113... • Answered on Jun 19, 2024
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2answers

Power off or on while charging it

When the charger is on and connected, there is an inhibit circuit that prevents the chair from moving while charging the battery.
3/11/2024 2:46:53 AM • Pride Jazzy 1113... • Answered on Mar 11, 2024
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2answers

Pride Go Chair, back wheels make noise when I go forward and reverse

It may be something as simple that you have picked up a twig or a piece of litter. Lie on the floor and look underneath with a flashlight or get a young person to do it..
3/5/2024 10:49:33 PM • Pride Health &... • Answered on Mar 05, 2024
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