Apple 15" PowerBook G4 Aluminum 1.67 GHz LCD Display (p/n 1002587) (661-3749 1002587) Mac Notebook Logo
Hillel Weintraub Posted on Jul 21, 2008
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Screen problems I'm about to get a new MacBook Pro and would like to sell my PBG4. But the screen is acting up - sometimes completely black, but more often just the bottom 2/3 will either be black or keep the previous image frozen. The top third is usually okay, and with a little squeezing, the whole screen comes back to working condition. I don't want to sell my PB like this and would like to have a dealer fix the problem, but I don't have a lot of confidence in their getting it right at a reasonable cost - (about $100-$150). Otherwise, it's not worth selling - I don't think I can get more that $5-600 for it, right? Any ideas about how to advise the service dept. of the Apple dealer - they already told me "never heard of that problem", which didn't inspire a lot of confidence... Or is there a possibility of checking for a fix myself?

  • 2 more comments 
  • Hillel Weintraub Jul 21, 2008

    expert Kevin said - video card is bad. If this is the case, why does the screen work well 95% of the time with a little squeezing. Isn't it more likely that some connections is loose?
    But if he's right, does anyone have an idea about how much a new video card will cost?


  • Hillel Weintraub Jul 21, 2008

    thanks for the various comments. I wonder if what I've described is a common problem with laptops that are moved around a lot. (not dropped though!)
    and if anyone has any other ideas about how I can approach a service department to avoid being overcharged.

  • Hillel Weintraub Jul 21, 2008

    I did check the site recommended by one expert - www.MONISERV.com - but couldn't locate any advice for do-it-yourself repairs

  • Hillel Weintraub Jul 22, 2008

    this is such a wide area - so many causes and finding things out is not an easy thing unless you're really comfortable working on the inside of your mac. But there are people who have done it and were kind enought to document their work on the web.

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Ekse

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  • Apple Master 13,435 Answers
  • Posted on Jul 21, 2008
Ekse
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If it is a loose connector and it would seem like it, you can open up the book and inspect the cables between the lcd and the motherboard. the vga itself is most likely not replaceable wihtout replaceing the motherboard.

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  • Master 1,447 Answers
  • Posted on Jul 21, 2008
Anonymous
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Hi-

Hi try calling this number instead for an estimation and repair.
818-876-2589Hope this helps

Ad

Georgia B

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  • Master 1,342 Answers
  • Posted on Jul 21, 2008
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If you're not afraid to tinker Here's How one guy took his apart.

Lots more good info at Power Book Medic

Once inside make sure all cables and connections are secure. These things seem to sometimes wiggle loose over time depending on how the laptop was used or handled.

Good Luck

Ginko

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  • Apple Master 19,396 Answers
  • Posted on Jul 21, 2008
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Does not look a software fault , rather an hardware problem.
This is either a faulty video adapter, or a bad lcd ribbon cable, you do not get any job of this kind done on a laptop for less than $100. It takes $50 only to diagnose the problem, probably repair will be around $200.

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  • Master 2,712 Answers
  • Posted on Jul 21, 2008
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As Abrsvcs pointed out, the graphics card is built into the motherboard. Most likely a cracked solder or faulty connector ribbon, that is best left to professionals to replace and diagnose. I do not think it is an LCD fault, or else you would just have a black screen.. My guess is a faulty ribbon connector. This shouldnt cost too much to replace, but I wouldnt recommend you doing this yourself..

  • Anonymous Jul 21, 2008

    You could try the link at the right that says Repair Service. Just
    enter your Zip code in the box, and you will get a list of nearby
    service centers. Mention that you were referred by Fixya, and you might
    get a discount, but do shop around..:)

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  • Posted on Jul 21, 2008
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Click this site they give an instructional guide or do-it-yourself in how to replace the LCD or the inverter;

www.MONISERV.com

hope this may help;

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monk3ybidzness

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  • Master 1,879 Answers
  • Posted on Jul 21, 2008
monk3ybidzness
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Greetings,

Video Card or LCD that's causing it. It's a hardware problem.

Problem with Mac's is all parts are proprietary.
You can have it repaired and get small amount from it or sell it very low price. Don't take the risk of getting it repaired cause you might end-up spending a fortune.

Keep us posted and thank you for using our service.
FixYa for all your troubleshooting needs.

Anonymous

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  • Posted on Jul 21, 2008
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If pressure returns the screen to full function, there is a connection problem. The issue is whether or not this can be fixed without replacing the panel. If you ned to replace the panel, the cost will be close to $300. There is no way to determine if the fix requries the panel without opening up the case and examining the ribbon cables and the panel connectors. It is possible that one of the cables has a hairline crack in it.

If you feel confident enough to open up the case, do so and examine all of the connections carefully under magnification. Be extremely careful when opening up the top that you don't rip the cable by accident as these cables are often taped to the panel.

Keep us posted.
Dan

  • Anonymous Jul 21, 2008

    There is no "video card" in the laptop. The video "card" is part of the motherboard. What you have is a connection problem as I stated above. What I can't tell you is exactly where the break is. Follow the steps I outlined above.



    Dan

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  • Posted on Jul 21, 2008
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The video card is bad. need to replace it. it will surely work fine.

  • Anonymous Jul 21, 2008

    before replaceing the video card just try installing back video driver.









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