None of the buttons operate and no light
It would appear that the machine is not receiving power for some reason.
1) Check the plug in the back. Make sure it is inserted firmly! Determine if the wall outlet is live. Turn the machine on with the manual front switch and with the remote control. If the manual control works, but the remote does not, make sure the plastic shipping shield has been removed from the battery end of the remote. (Just pull on the little tab, if there is one.) Also check the remote battery if the remote controls don't work, but the manual ones do.
2) Make sure the little safety switch has the "I" end depressed and the "0" end out.
3) Unplug the machine, and check the fuse right beside the plug. Replace it with the EXACT same size, available from an auto parts store.
4) Carefully inspect the inside of the machine, looking for wires which are loose, corroded, broken, or missing. If you can't replace these yourself, find an electronics person who can do it for you.
5) Make sure the back screen is inserted firmly so that the internal safety switch is depressed. (You'll hear it click when the screen is in position.)
If none of these troubleshooting steps help, the problem is most likely in the computerized controls or motherboard, and that cannot be repaired. Vollara (EcoQuest's new name) is no longer manufacturing nor servicing the Breeze. However, if you call customer service (800-989-2299) they can give you some upgrade options. Your other solution is to try to find a dealer who has Breezes in stock and who might also have the spare computer components.
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